Question 1

Do I need a subscription or SIM card?

Accepted Answer

No — the PAWVA X01+ & X05 include a pre-installed, prepaid 5-year SIM that connects automatically.
 There are no monthly fees, renewals, or hidden costs for standard usage in supported countries.

Question 2

Does PAWVA have geo-fencing?

Accepted Answer

Yes. You can set up safe zones in the PAWVA app and receive an alert if your dog leaves that area.
It’s designed to give you early warning without draining the battery unnecessarily. As with all GPS devices, accuracy can vary slightly depending on signal and surroundings, but when used correctly it provides reliable peace of mind.
No upgrades. No extra memberships. Geo-fencing is included.

Question 3

Does PAWVA record where my dog has been?

Accepted Answer

Yes. PAWVA shows your dog’s live location in real time as they move — and you can view their recent route history directly in the app.
There’s no separate membership tier to unlock this feature. Route playback is included as part of your tracker experience.
We believe finding your dog shouldn’t depend on upgrades or add-ons. If your dog wanders, you can see where they are — and where they’ve just been — straight away.
No contracts. No hidden extras. Just tracking that works.

Question 4

Is the tracking live? How often does it update?

Accepted Answer

Yes — PAWVA provides live GPS tracking.
You’re in control of how often the location updates. In the app, you can choose more frequent updates (every few seconds) when you need close tracking, or longer intervals (such as every few minutes) to preserve battery life.
The tracker remains connected in the background, so there’s no need to start a special tracking session. If you need to check where your dog is, simply open the app.
Because protection shouldn’t depend on remembering to press a button.

Question 5

How does the tracker work?

Accepted Answer

The tracker uses GPS satellites for positioning and 4G mobile networks to send location data to your phone via the 365GPS app.
 You’ll see your pet’s real-time location and can set safe zones to receive instant alerts if they leave the area.

Question 6

What happens if my pet goes out of range?

Accepted Answer

If your pet enters an area with poor GPS or 4G coverage, updates may slow or pause.
 As soon as the tracker reconnects, it resumes real-time tracking automatically.

Question 7

Is the tracker waterproof?

Accepted Answer

Yes — the PAWVA devices are  IP67, meaning it’s rain and splash resistant.
 It’s suitable for outdoor walks, muddy play,  rain and protected against immersion up to 1 meter

Question 8

How long does the battery last?

Accepted Answer

Battery life lasts up to 7 days on standby or around 3–5 days with regular tracking.
 Recharge time is about 2 hours using the included magnetic USB cable.

Question 9

Can I use it for cats or small pets?

Accepted Answer

Yes — the PAWVA X01 is lightweight (82g) and fits comfortably on most cats and small-to-medium dogs.
 It can also clip onto an existing collar using the included mount.

Question 10

How do I contact support?

Accepted Answer

For setup help, replacements, or coverage questions, please email support@pawva.co.uk ()— we reply within one working day.

Question 11

Q: Is this bundle only for professional dog walkers?

Accepted Answer

Yes — it’s designed for walkers, sitters and dog-walking businesses that manage multiple dogs.

Question 12

Can I track multiple pets?

Accepted Answer

Yes. You can add and manage multiple PAWVA trackers within the same app, allowing you to see all your pets on one screen.
Each tracker appears separately on the map, so you can switch between them easily and check their individual location, battery level, and activity.
Whether you have one dog or a whole pack, PAWVA keeps them all in view.

Question 13

Q: What's the range of a PAWVA GPS Tracker ?

Accepted Answer

Unlimited. In fact, you could track your pet even if you're on the other side of the world. PAWVA trackers works in 28 + countries where there is 4G / 3G/2G mobile coverage from one of our 300+ partners.

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